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Thursday, October 22, 2009

Laura Talks Travel & Historic Hotels on the Radio

For those who heard my segment about historic hotels on Around the World Radio today, here's a bit more information.

If you are interested in finding out more about The Jefferson Hotel, visit http://www.jeffersondc.com/.

For more on the Omni Bedford Springs Resort & Spa, which is located just 2 1/2 hours northwest of Washington, DC, visit http://www.omnibedfordsprings.com/.

For those of you who were hanging on my every word, you were probably quite disappointed when the host cut me off. So, let me add in print what I didn't get to express verbally. If you visit the Omni Bedford Springs Resort, be sure to find out what's cooking in the kitchen. Guests can enjoy Cooking With Chef (that would be Konrad Meier), which is a 45-minute midday instruction session during which participants get to eat the fruits and vegetables and meats of their labor. The cost--just $20 per person. For something a bit more extensive and expensive, the Chef's Table dinner experience includes a lengthy cooking lesson; a multi-course meal; wine, wine, and more wine; and plenty of personal attention from Chef Konrad and his staff. The cost--$220.50.

If you didn't hear the travel segment live, click on http://www.aroundtheworldradio.com/, go to the archives section, and search for the October 22 show.

Sunday, October 18, 2009

Fee-Fi-Fo-Fum: Part X

Hallo, ladies and gents: Did you hear the one about British Airways charging a fee for reserving a seat? Yep, in a new twist to the fee-for-all frenzy, BA is saying that if you "want to have more control" over the seat you get, you have to pay for the privilege. To reserve a specific seat more than 24 hours in advance, international business class passengers have to pay $90, while international coach passengers have to fork over a minimum of $30. If one opts for an especially desirable seat in coach, say, the emergency row aisle, the price is $75. If you wait to reserve your seat within the 24-hour window prior to the flight, it's free (woo-hoo), but it's unlikely you'll get a window...or an aisle.

Since it's been awhile since I've fee-fi-fo-fummed, let me catch you up on other recent developments. For a mere $249, United is now offering an annual pass allowing a customer to check up to two bags per flight for "free." This deal might make sense for frequent travelers, except for the fact these types often have elite status in the airline's frequent flyer program. That means they already get to check bags for free.

Then, of course, are the recently-announced Bah Humbug fees. Delta, American, United, Continental, and US Airways are charging $10 extra for those who choose to fly on the weekend after Thanksgiving; on December 19, 26 and 27; on January 2 and 3 (Happy New Year, indeed); and on assorted other key post-holidates (March 14, 20-21, 28; April 11; May 28). Why don't the airlines just increase the cost of tickets on high-demand days instead of tacking on a fee? Partly it's a matter of accounting and partly it's a matter of appearances. Fees are not subject to the same government tax structure as fares, which means the airlines can keep a greater share of the fee revenue. And, of course, doesn't it look better to charge the passenger $199 (plus $10, plus $30 for the bag, plus God knows what else for what else), than to charge a one-size-fits-all ticket fare? Maybe the fare-plus-fees strategy made sense a year ago. But now that consumers understand the system, my belief is that most would prefer to pay a comprehensive fare upfront rather than be nickel and dimed along the way.

Tuesday, October 6, 2009

My Kind of Town

So, Chicago isn't getting the 2016 Olympics. The IOC's loss is Chicago's win. Many locals weren't exactly thrilled with the idea of millions of taxpayer dollars being spent to subsidize the Games. Plus, there was widespread fear about how the construction would impact the city's lakefront.

So, forget about the Olympics. There are still Da Bears, the hapless Cubbies, the White Sox, the Bulls, and the Blackhawks (and The Storm, The Sky, The Fire, the Windy City Rollers and others).

Even lengthier than the city's list of sports teams is the roster of museums. There are 70 in The Windy City. The Art Institute of Chicago, the country's second largest museum, is sporting a new modern wing, designed by Renzo Piano. Just opened in May, the wing features 20th and 21th century European art. If you are drawn to older masterpieces, you'll find plenty in the "old wing." To wit, there are 3,500 European works dating from the 12th through the mid-20th century. Holdings include a rare group of 15th-century Spanish, Italian and Northern European paintings, an important collection of French Impressionist paintings, and European sculpture. For those who favor American art, stop by American Gothic by Grant Wood and Nighthawks by Edward Hopper. Museum admission is $18. Art is free on Thursday evenings between 5 and 8 PM.

Opening this Thursday at the Museum of Science & Industry is YOU! The Experience. The exhibit is an interactive tour of the human body. Having attended a preview, I can tell you it's very cool, very fun and very educational for kids and adults alike. Allow at least one hour to explore YOU! Other museum highlights to take in: a 700-ton German submarine, the only one captured during World War II; The Smart Home--showcasing the latest in green living; and the Genetics & Baby Chick Hatchery section. The museum normally costs $13 for adults and $9 for kids (entrance into the submarine is extra, although the surrounding exhibit is complimentary). However, to celebrate the opening of YOU!, general admission during October is FREE!

For more on Chicago, visit http://www.choosechicago.com/. Or listen to my report on Around the World Radio, airing live on October 8 at 1:14 EDT. If you miss it, go to http://www.aroundtheworldradio.com/aarchives.jsp and click on the October 8 show.

Thursday, October 1, 2009

More Pet Peeves

My recent trip to Chicago has reminded me of more pet peeves. Mind you, said peeves are not about Chicago, which is one of the most fabulous cities in the world (despite what the IOC thinks). Instead, visits to three different hotels left me with a brand new pile o’ peeves (see 8/28 post for previous peeves).

Peeve #1: No coffeemaker in the room. Staying at The Hotel Allegro (a Kimpton hotel), I was chagrined to find no coffee-making device was available in the room. My choices: Stay put in my comfy zebra-striped robe (kudos on that, Kimpton) and order an $8 cup of joe from room service, or get dressed and go to the lobby and pay $4 for a large dose of caffeine. As Colbert would say, a wag of the finger to the Allegro. Why, even the Ritz-Carlton brand, a long-time holdout, finally gave in to consumer demand and now provides in-room coffee makers. To be fair to the Allegro, though, I will give the Colbert tip of the hat to the fact that outlets are everywhere. If you want to plug in an iron or your computer (to access the free Wi-Fi available to frequent guest members), outlets are plentiful and conveniently placed.

Peeve #2: Luxury hotels charging for Wi-Fi. I know, no one uses the room telephone anymore, so that profit center is out the window. But when I’m paying $300 a night for a room, throw in the Wi-Fi for free…really. In Chicago, the high-end Trump throws it in for free, while the high-end Swissotel doesn’t (although you can’t beat the Toblerone at turndown at the latter). At the very least, chain hotels should do what Kimpton does--throw in free Wi-Fi for frequent guest program members. It’s a win-win move--Kimpton gets more people to join its program (for free) and members get an immediate money-saving benefit.

Peeve #3: Magical mini-bars. During a tour of theWit Doubletree in downtown Chicago, there were two things I wasn’t amused by--the charge for in-room Wi-Fi (which escalates depending upon the bandwidth you choose), and the automated mini-bar that charges your bill the moment you move an item…even if you do not consume it and later put it back in its rightful place. These mechanized mini-bars chill those of us who prefer to purchase the 75¢ Coke from the 7-11 and chill it in the spot of the $4 hotel version. (As I figure hotels may mysteriously mark their sodas--even though I have no proof--I drink the 7-11 Coke, instead of using it to replace the mini-bar Coke). Yes, you can argue with the front desk clerk about the charge and get a refund, but how many of us don’t even look at the bill when rushing off to the airport?

Now, lest you think I am Wendy Whiner, I do want to offer a tip of the hat to the rooms manager at The Hotel Allegro. After filling out an on-line survey about my stay, which outlined the complaints above, said manager actually called me to discuss my concerns. I'm not sure if said call was due to my status as a travel journalist, but I did stay at the Allegro incognito. At any rate, he did clarify a couple of things. He said that while most Kimptons do not have in-room coffeemakers, most do not charge for morning coffee in the lobby. Secondly, he apologized about the lack of acknowledgment of my frequent guest status upon check-in, and went on to report that the chain tracks the stay of each Kimpton InTouch member in order to "customize" his or her next stay. To which I asked, somewhat rhetorically, does this mean I will have a coffeemaker in my room the next time I stay at a Kimpton? I didn't get an answer.

Monday, September 28, 2009

Standby for Free

Want to know how to make it from downtown Chicago to downtown DC in less than four hours door to door? Fly standby.

In these days of fees for everything from advance itinerary changes to emergency row seats to cabin upgrades, it may surprise you to know that you can still fly standby for free. It certainly surprised a group of travel writers with whom I was recently sharing this tale.

I have this annoying tendency of getting places way too early. That includes the airport. So, on a Sunday morning, I found myself at Washington National Airport (DCA) two hours before my flight to Chicago However, there was another flight to O’Hare in just 55 minutes. Since I only had carry-on, I wanted to take a stab at getting on the earlier flight. Fortunately, a ticket agent assisted me through the steps needed to do so on the check-in kiosk.

Here’s how it works. First, you check in for your original flight, which is confirmed. At a certain point, after rejecting all of the options the airline gives you for paying extra for specific seats, you can opt to fly standby on an earlier flight. The choices are listed on the screen. You touch the flight you want and a boarding pass prints with both your standby status information and your confirmed flight information (you need to print a separate boarding pass for the confirmed flight). Get to the gate on time, and assuming there are seats, you are on your way. You can also do this when checking in on-line.

So, how did I make it from the Loop back home in four hours? By knowing the standby trick. I left my hotel at 11:30, took the CTA train from the Loop to O’Hare, and arrived at the airport at 12:18. My original flight was scheduled for 2:25 (which was likely to get delayed, as storms were developing on the East Coast). There was an on-time departure at 1:05, but I thought catching it would be impossible. I had to get from the CTA train stop to the ticketing area (a lengthy journey, which included an uphill climb on a non-working escalator); press the correct buttons in a speedy manner at the nearest check-in kiosk; get through the security line; and then make it to the gate in less than 35 minutes. That may be an easy thing to do at a smaller airport like DCA, but O’Hare is a behemoth. But guess what? I arrived at the gate area just as they were calling my name for standby approval, and I boarded the plane five minutes later. After a bumpy 90-minute ride, I arrived in DC and somehow managed to perfectly time all of my Metro connections. Travel time from DCA home (including the walk from the Metro station to my condo): 35 minutes. Total travel time from downtown Chicago: Four hours on the dot.

The moral of the story: If you absolutely, positively don’t have to get to your destination earlier than expected, don’t pay to change your reservation. Instead, get to the airport early and try standby…especially if you are traveling a route where a flight takes off every hour or two. True, standby seats may not be available. But then, it’s just a matter of going back to Plan A.

A second moral: The total cost of taking public transportation to and from the airports in both cities, round-trip, was $8.20. Carbon footprint: Baby feet. Four cab rides would have cost at least $115. Carbon footprint: Shaquille O’Neal times four.

Friday, September 4, 2009

Here's the WUSA-TV packing segment in living color. Enjoy.




If the footage does not pop up, please go to http://www.wusa9.com/ and type Laura Powell Travel in the search box.

Wednesday, September 2, 2009

Laura on TV

Given all of these baggage fees, a gal (or a guy) can always use a few tips on packing light. And who better to give said tips than the moderator of The Daily Suitcase? BTW, if anyone knows how to control the sound on the clip, please drop me a line!